Gift (nonrecurring) subscriptions (3-, 6-, or 12-month terms) are not eligible for cancellation – these subscriptions will expire after the original term is complete.
Auto-renewing (recurring) subscriptions (billed every 1-, 3- or 6- months) can be turned “off” at any time – meaning we will cancel the next automatic renewal of the subscription and the subscription will expire at the end of the prepaid term. Auto-renewing subscriptions cannot be canceled once the renewal payment has processed. Please cancel at least 5 days prior to your next subscription renewal charge by logging into to your account or contacting firstname.lastname@example.org
As a reminder, Groovy Lab in a Box Subscription Plans renew automatically based on your selected subscription plan. This does not apply to gift subscription (nonrecurring) options or single STEM Box purchases. Should you need to make any changes to your subscription, please login to your account or contact email@example.com.